Note** Network services are provided by MainStreet Telephone Company. The underlying carrier service provider is MainStreet Telephone Company. Charges will appear on the USBI portion of your local phone bill.
I called the phone number for Mainstreet Telephone which appeared on my bill (1-888-478-8724). After an initial conversation with one individual, who asked for the date of the charges, I was transferred to another individual who informed me that the charges were for a calling card ordered by "X" (an individual in my household who doesn't remember anything about this). They told me that "X" entered an online request for a telephone calling card with a credit of 400+ minutes and a chance to "win a dream vacation." I informed him that none of us in my household had any knowledge of this order. He immediately, and courteously, asked if I would like the order cancelled. Of course I said yes. He then told me the order had been cancelled and a full credit would appear on my next telephone bill. Although he didn't offer it, I requested a confirmation number before I let him finalize the call.
We thank Mrs. Bomblatt for taking the time to write to us.
499 Filer ID Number: 820135 Registration Current as of: 04/02/01 Legal Name of Reporting Entity: Main Street Telephone Company Doing Business As: Main Street Telephone Company Principal Communications Type: Toll Reseller Universal Service Fund Contributor: No Holding Company: Registration Number (CORESID): Management Company: Headquarters Address: 200 Ithan Creek Ave. City: Villanova State: PA ZIP Code: 19085You can file a complaint with the FCC here or by calling 1-888-CALL-FCC (1-888-225-5322). The filer ID (820135) should probably be mentioned in your correspondence with the FCC, although there is the slight possibility that the above filer is not the company responsible for the charges on your phone bill.