Note** Network services are provided by MainStreet Telephone Company. The underlying carrier service provider is MainStreet Telephone Company. Charges will appear on the USBI portion of your local phone bill.
I called the phone number for Mainstreet Telephone which appeared on my bill (1-888-478-8724). After an initial conversation with one individual, who asked for the date of the charges, I was transferred to another individual who informed me that the charges were for a calling card ordered by "X" (an individual in my household who doesn't remember anything about this). They told me that "X" entered an online request for a telephone calling card with a credit of 400+ minutes and a chance to "win a dream vacation." I informed him that none of us in my household had any knowledge of this order. He immediately, and courteously, asked if I would like the order cancelled. Of course I said yes. He then told me the order had been cancelled and a full credit would appear on my next telephone bill. Although he didn't offer it, I requested a confirmation number before I let him finalize the call.
We thank Mrs. Bomblatt for taking the time to write to us.
499 Filer ID Number: 820135
Registration Current as of: 04/02/01
Legal Name of Reporting Entity: Main Street Telephone Company
Doing Business As: Main Street Telephone Company
Principal Communications Type: Toll Reseller
Universal Service Fund Contributor: No
Holding Company:
Registration Number (CORESID):
Management Company:
Headquarters Address: 200 Ithan Creek Ave.
City: Villanova
State: PA
ZIP Code: 19085
You can file a complaint with the FCC
here
or by calling 1-888-CALL-FCC (1-888-225-5322). The filer ID (820135)
should probably be mentioned in your correspondence with the FCC, although
there is the slight possibility that the above filer is not the company
responsible for the charges on your phone bill.